Sales & Shipping Policy

Payments Accepted : MasterCard, Visa, Discover, American Express

Resale Certificate
: Fill out and fax it to us with your first order. Click Here. (Need Acrobat Reader)

Payment Policy
: Payment is due no later than 30 days from date of invoice. Accounts with unpaid invoices in excess of 30 days, will be placed on credit hold until past due amount is paid. If account balance includes unpaid invoices over 60 days, open account status will be rescinded and COD terms will apply once amount is paid in full. A 1-1/2% per month service charge will be assessed. All payments will be made in US dollars.

Returned Checks : A $35.00 surcharge will be added for checks returned; payment terms will be “Cash in Advance” thereafter.

Pricing :

  1. All prices are subject to change without notice.
  2. All quotations and bids are valid for 30 days from date of issuance, unless otherwise specified.
  3. Back orders on stock merchandise will be price protected. We cannot guarantee special order price protection
    No Minimum Order Required.
Special Orders : Orders placed with manufacturers for products of custom size, function, design or finish, may require a 50% deposit at time of order. In addition, orders for these products will be non-cancelable and non-returnable. Omaha Wholesale Hardware will advise the customer at the time if this “ special order policy” applies.

Cancellations: All cancellations must be confirmed in writing. Cancellation of factory ordered material will be at the discretion of the manufacturer and are subject to the manufacturer's cancellation terms.

Export
: Any material purchased for direct shipment outside the USA will be “Cash in Advance”.

Shipments
: Customers will be responsible for freight on all orders less than $500. Omaha Wholesale Hardware will pay UPS Ground charges on all continental US orders of $500 or more.

Claims
: All claims must be reported to Omaha Wholesale Hardware within 5 days of receipt of merchandise. Please notify us promptly of any discrepancy in shipment and/or invoicing.

Returned Goods
: A returned goods authorization numbers must be issued before returning any material. We will not accept any returned materials without an RGA number and sticker. Our sales staff will coordinate all returns.

SPECIAL ORDERS ARE NOT REFUNDABLE.


Acceptance of an Order:
Omaha Wholesale Hardware reserves the right to decline any order, in whole or in part, when the type or quality of goods or credit worthiness is unsatisfactory to us.

Warranty
: Omaha Wholesale Hardware assumes no liability for incidental or consequential damages arising from defective products, nor do we assume any responsibility for failure, breakage or cost which results from abuse, abnormal use, misuse, negligence, accident or shipping damages. Defective products will be repaired or replaced as directed by the individual manufacturers warranty. Freight charges for replacement parts/items shall be the responsibility of the customer.

Use of this Web Site
: The intent of this web site is to provide accurate information and references to select proper products for specific jobs. Always consult with factory specification, instructions, and local codes if there are any questions. Omaha Wholesale Hardware assumes no liability for information supplied in regards to accuracy, completeness and interpretation.